Q: When I open your website I’m asked to sign up even though I already have? 

A:  I don’t want you to miss out on specials and the extra projects I share in my newsletter, so there’s a sign-in box that pops up so you can add yourself to the mailing list.  Once you’ve signed up you don’t have to sign up again, just click the ‘x’ in the right corner of the pop up and have fun exploring the many projects featured here.  If you’re getting the box every time you sign in – I’m sorry. You shouldn’t be – but sometimes individual settings on a computer will trigger the box to come up every time.  Again, just click the ‘x’ in the box to close it.

Q:  I see they are reconfiguring the stamp pads, but are they eliminating the ink refills completely?

A: No.  The ink refills that you see on the retiring list are for the craft ink pads that are being discontinued.  The ink refills for the classic ink pads will continue to be available. 

Q:  I noticed the paper snips, the rubber scissors and the cutter are being discontinued.  What’s taking their place?

A:  The paper snips and the rubber craft scissors were on the retiring list in error.  They are being continued!  You can order your pair any time.  The paper cutter is being discontinued and being replaced by a new paper cutter that will be a little larger with some other great features that will make cutting and scoring your projects that much easier. 

Q:  The catalog ends May 31st.  How can I tell what’s still available from the retiring list?

A:  Retiring stamps will be available until May 31st.  Retiring accessories are only available while supplies last.  When you open this document it will be updated to show what accessories are no longer available.  If there’s an ‘x’ in the right hand column that item is no longer available.  For more on retiring product visit here.